Frequently Asked Questions

How long does shipping take?

Orders are processed within 1–3 business days. Delivery times vary by location but typically range between 5–15 business days.

How can I track my order?

Once your order ships, you'll receive a tracking number via email.

Do you ship internationally?

Yes, we ship to many countries worldwide.

Can I return my order?

Yes. Please review our Return Policy for complete details regarding returns and refunds.

What payment methods do you accept?

We accept major credit cards and other secure payment methods available at checkout.

How do I contact customer support?

You can contact us anytime at:

support@velnoriacare.com

Are your products suitable for sensitive skin?

Product suitability varies by item. We recommend reviewing product ingredients and performing a patch test before use.

Is my payment information secure?

Yes. All payments are processed through secure encrypted payment providers.